DiPS361 empowers your team to generate more leads, close more deals, and enhance customer satisfaction — all through one intelligent system that’s easy to integrate.
In the Calling Process of DIPS361, agents can easily manage both incoming and scheduled calls. The system displays the call queue, call statuses (ongoing, answered, unanswered), as well as ticket and service details.
This feature ensures structured, transparent, and efficient interactions between users and agents. With real-time information, agents can respond faster, reduce waiting times, and improve customer satisfaction.